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Welcome to Customer Strategy Network

“A professional organization linking the world’s best independent relationship and loyalty marketing practitioners”

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The Customer Strategy Network is a professional organization comprised of recognized leaders in the marketing services industry.

This international consortium of independent marketing experts shares experience, local market knowledge, best practices, and distinct points of view to bring an unprecedented level of strategic guidance and operating support to customer facing organizations around the world.

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The Customer Strategy Network is founded on the pillars of solution independence, cross border understanding, and delivery and measurement of actionable marketing strategies by its members serving a wide range of objectives including: acquisition, retention, loyalty, performance improvement, and promotional campaigns.

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Featured Articles

Communicating with Frequent Flyers in the Digital Channel

Customer Growth LLC, a US based consultancy specializing in developing “Custom measurable marketing programs that create profitability”©, has released the results of a research study analyzing the use and impact of the email channel by airlines to communicate with members of their frequent flyer programs.

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