I’ve transitioned from the discipline and science of engineering, through management consulting to financial services and data driven customer marketing and technology commercialization. I am MBA qualified and have lead companies since 2002.
• Financial services with a focus on credit cards,payments, digital and loyalty
• Retailing with a focus on customer data analytics, digital and online
• Customer experience, relationship management and loyalty driving enterprise profits
• Conversion of global best practice and IP to local offerings suitable for New Zealand
• Business process outsourcing with a particular emphasis on technology development
• Growth in market share and EBITDA in mature categories
• Commercialisation of technology to lift revenues and reduce operating costs