The upscale resorts operator The Excellence Collection has announced ‘The Excellence Collection Rewards’, a loyalty program to thank those who have chosen to make the brand’s properties their home away from home.
The upscale experience that characterizes these all-inclusive hotels and resorts will be enhanced with members-only privileges, which include curated offerings automatically unlocked upon check-out from any of the brand’s properties. Rewards and perks include exclusive discounts at world-class spas and in-suite surprises.
“The Excellence Collection properties have steadily built a reputation that our guests have sustained throughout the years. It is because of our loyal customer base that we have enjoyed over two decades of Infinite Excellence, and it is very important for us to show our gratitude through this new initiative,” states Domingo Aznar, Vice President of Sales and Marketing for The Excellence Collection.
Membership of the program is free to all new and recent guests, regardless of the booking site or agency used to book their stay, and is given automatically upon check-out; activation is required from an email sent by the host property following a guest’s stay.
The program is also extended to those who have stayed at any of The Excellence Collection properties throughout the Caribbean as of January 1, 2019. Additionally, the program features a portal on The Excellence Collection Rewards website where active members can track their status, personalise future vacations, and discover the benefits available to them.
The loyalty program is divided into four tiers: Silver, Gold, Platinum and Diamond. Guests can ‘level up’ the more they stay, and member benefits increase from each tier to the next, with Diamond being the highest level available in the program.
From meaningful and unexpected gifts to complimentary suite upgrades and premier bottles of bubbly, every stay as an active program member promises to be a sophisticated experience for the senses. A full list of rewards and experiences is available online at https://rewards.theexcellencecollection.com