Customer Strategy Network

Giant ATM fraud highlights need to accelerate EMV standards in US - A few weeks ago, we chronicled the progression of EMV implementation in the US. In our post, we patted Richard Sanders on the back for predicting the chip-card development path in the US over 8 years before it has come to be a reality. One interesting note in the story was substantiated in the news last [...]... More →
Amazon, Starbucks imagine new options for customer loyalty - I was sharing thoughts on current trends in loyalty marketing with a group of bankers attending ASUG, the America’s SAP User Group yesterday. We talked about how the word Loyalty can be a distracting term by itself, and that focusing on the measurable results of customer behavior change from a data-driven customer strategy proves the [...]... More →
Customer Loyalty Conference - London June 12th 2013 - Mike Atkin is chairing the 2013 Customer Loyalty Conference in London on June 12th and CSN Website readers... More →
Customer Loyalty Master Class - Auckland July 3rd and 4th 2013 - Mike Atkin is conducting the first Loyalty Masterclass in Australasia based on his worldwide loyalty training... More →
CEO Interview with Peter Vogel Plink.com - As the league of digital loyalty players expands almost weekly, it can be a challenge to stay on top of all the emerging competitors. My solution to stay out front is to go straight to the source, and I was fortunate to get a few minutes with Plink CEO and Founder Peter Vogel to learn [...]... More →

CSN: The Vision

The Customer Strategy Network brings together the worlds leading practitioners in customer acquisition and customer retention strategy.

Members of CSN can be employed directly to assist your existing team.

Our network of practitioners have created and executed strategy for leading brands in multiple markets, and offers this successful legacy to help your organization reach its objectives.

Brands realize that consumer loyalty is best created through an enterprise approach to strategy development, and that customer engagement is the key to creating valuable customer relationships. CSN is leading the evolution of customer management practices through a lifecycle approach and is breaking new ground in Social Loyalty and Social CRM models.

Whatever your requirements, wherever you are in the world, there are Customer Strategy Network professionals that can help transform strategy into successful program execution.

In addition, our portfolio of approved suppliers is available.

Please contact members of Customer Strategy Network directly through the members pages.

Members - for full listing click here

About Us

The Customer Strategy Network is a professional organization comprised of recognized leaders in the marketing services industry. This international consortium of independent marketing experts shares experience, local market knowledge...
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Where in the World is CSN?

The Customer Strategy Network is founded on the pillars of solution independence, cross border understanding, and delivery and measurement of actionable marketing strategies by its members...
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