by Nick Chambers | Sep 18, 2023 | Uncategorized
What is the range, or a good number for this or that performance metric? How do I know if my program is doing well? The customer loyalty industry lacks good benchmarks to use as guidance. We are therefore excited to launch the first global loyalty program benchmarking...
by Nick Chambers | Aug 21, 2023 | Uncategorized
A first of its kind loyalty program performance benchmarking service, will launch this September 2023. A free resource to the loyalty industry, the benchmarking service targets loyalty program managers from every industry from airlines, financial services, QSR,...
by Nick Chambers | Apr 27, 2023 | Uncategorized
Retail Technology Innovation Hub has scoured the retail technology world to find the most influential figures for this comprehensive list of people and trends that shape the industry and help drive it forward.The convergence of retail technology and customer loyalty...
by Nick Chambers | Mar 23, 2023 | Uncategorized
To help us improve our global services please contribute to our short survey.It only has three questions and takes less than a minute to complete.The survey results will be published here on Linkedin so please look out for the results.Thank You!The Customer Strategy...
by Nick Chambers | Mar 22, 2023 | Uncategorized
We all know how Big Tech like Apple, Google, Facebook and TikTok already use our personal data to enrich their experiences and deliver many the ongoing engagement features associated with a customer loyalty program.But where else could I look if I wanted to build a...
