by Nick Chambers | Jun 6, 2022 | Uncategorized
Listen to my conversation with Mike Cadden MBA Transformation Program Director at The Wine Society and RTIH Top 100 Retail Tech influencer about the challenges he faced when changing loyalty program providers. Hear Mike’s views on the three biggest challenges...
by Nick Chambers | Mar 26, 2022 | Uncategorized
Customer Loyalty is one of the most rapidly changingareas with developments in digital having a direct impacton companies and consumers alike. Partners at the Customer Strategy Network providetheir own views on the future trends for consumerengagement in 2022. Read...
by Nick Chambers | Dec 23, 2021 | Uncategorized
Removing the Friction in Loyalty Redemptions: Pay With Points Research: An exclusive study from The Loyalty Academy and Wise Marketer Research Services in collaboration with Engage People We have collaborated with Engage People, a Toronto-based...
by Nick Chambers | Apr 28, 2021 | Uncategorized
Through their collaboration, CSN Partners represent a focal point for those organisations, either Brands or Technology Vendors, who seek to understand the ongoing dynamics of this diverse sector and its widespread national & regional variances. The criteria CSN...
by Nick Chambers | Jan 24, 2021 | Uncategorized
In a pre Covid world where 90% of all commerce happened in the physical world it is perhaps surprising so little of the data generated is being put to use. A lack of technical sophistication, legacy systems and commercial focus has made it extremely difficult for...
